Reference

cairbray Privacy Policy for Indonesia

Your cairbray account keeps wallet records, device signals, and lobby activity under one privacy process so you can see how your data is used before you open an…

DANA recordsOVO receiptsGoPay checksQRIS logs
cairbray cairbray Privacy Policy for Indonesia
CONTACT PATHS

Reach us about privacy

Privacy questions should reach the team that can read account records, not a general mailbox with no wallet access.

Live chat Open live chat from the lobby footer between 09:00 and 23:00 WIB.
Email desk Send privacy requests to the email shown in your account area.
Account menu Use Account > Security > Devices to see active sessions before contacting us.
ACCOUNT SAFETY

How your account data stays controlled

A privacy promise only matters when the account flow backs it up. We separate wallet records from game activity, limit staff access by role, and keep audit trails when a change is…

Account data

When you open an account, we store your login email, phone number, password hash, account status, and region setting. We use those fields to authenticate you, protect wallet access, and answer privacy requests tied to your identity.

Payment records

DANA, OVO, GoPay and QRIS records are kept with transaction IDs, timestamps, status messages, and wallet balances. We use them to reconcile credits, answer payment questions, and check that account changes match the right owner.

Cookies

Cookies remember your session, language choice, and security status so you do not repeat the same checks on every page. You can clear them in your browser, but some account screens may ask you to log in again.

Device checks

We record browser type, device model, IP region, and login time when you access Aviator, Live Casino, or your wallet. These signals help us identify unusual access without reading private files on your device.

Retention

We keep personal data only for account operation, payment matching, dispute handling, security checks, and legal duties. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Correction requests

If your phone number, email, or wallet name is wrong, contact us before making another payment. We may ask for a fresh login and a recent QRIS or GoPay reference to confirm the change.

Privacy questions before you join

Before you open an account, you may want to know what we collect, why we keep it, and how you can reach us if something looks wrong. These answers focus only on privacy handling for your account, wallet, device, cookies, and request rights on cairbray in supported Indonesia regions.

We collect your login email, phone number, encrypted password, region setting, device details, and account status. If you add funds, we also store payment references from DANA, OVO, GoPay or QRIS for wallet matching.

We keep payment references so your wallet can be reconciled, checked during disputes, and matched to the right account. The record usually includes payment rail, timestamp, status, transaction ID, and internal wallet result.

Yes. Contact us through live chat or the account email with your registered email, phone number, and a recent payment reference. We will verify the account before changing fields that affect login or wallet access.

Cookies keep your session active, remember basic preferences, and support account security checks. If you clear cookies, the site may ask you to log in again and repeat device verification before wallet access continues.

We share data only when needed for payment processing, security checks, technical hosting, service support, or legal duties. We do not sell your personal data, and access is limited to the purpose involved.

We keep account, wallet, and security records for as long as they are needed for operation, dispute handling, fraud prevention, and legal duties. After that, we delete them or reduce identifiers where possible.

Go to Account > Security > Devices, take the device name and last access time, then contact live chat from 09:00 to 23:00 WIB. We will check the session trail before changing account access.